JOHN SERRAO

Warehouse Assistant cum Administrative Assistant
Dubai, AE.

About

Highly organized and detail-oriented professional with over 3 years of progressive experience in operational coordination, safety management, and meticulous record-keeping, now transitioning to a Warehouse Assistant cum Administrative Assistant role. Proven ability to streamline administrative processes, manage inventory control, and ensure rigorous safety and compliance, leveraging strong communication and critical thinking to enhance efficiency and support team objectives in a fast-paced environment.

Work

InterglobeAviationPvt.Ltd.(IndiGo)
|

Senior Executive - Security

Mumbai, Maharashtra, India

Summary

Managed comprehensive security operations, ensuring compliance and efficient workflows within a dynamic aviation environment.

Highlights

Implemented stringent security protocols and access controls, safeguarding critical assets and ensuring operational integrity across multiple aircraft points.

Managed meticulous documentation, including catering records and cargo manifests, achieving 100% accuracy in baggage reconciliation and inventory tracking.

Operated and maintained specialized security equipment, contributing to a 15% improvement in proactive threat detection and overall operational safety.

Coordinated effectively with cross-functional teams and airport personnel, optimizing operational efficiency and maintaining high safety standards for daily operations.

BelhasaEngineering and Contracting Co LLC
|

Timekeeper

UAE, UAE, United Arab Emirates

Summary

Managed precise timekeeping and payroll coordination, ensuring accurate remuneration and efficient administrative support for a large workforce.

Highlights

Maintained 100% accuracy in recording daily attendance, working hours, and overtime for over 100 site workers, ensuring precise payroll processing.

Streamlined coordination between site operations, HR, and payroll departments, resulting in timely and error-free wage processing for all personnel.

Managed and updated comprehensive timekeeping logs across multiple project sites, enhancing data integrity and supporting efficient administrative oversight.

Education

Institute of Distance and Open Learning, University of Mumbai
Mumbai, Maharashtra, India

Master

Commerce

Grade: CGPA: 6.38

Patuck-Gala College of Commerce & Management, University of Mumbai
Mumbai, Maharashtra, India

Bachelor

Commerce

Grade: CGPA: 5.63

Karthika High School & Junior College, Mumbai | NIOS
Mumbai, Maharashtra, India

Grade 12

Higher Secondary

Grade: Score: 58.66%

St Mary's High School, Mumbai | Maharashtra State Board
Mumbai, Maharashtra, India

Grade 10

Secondary

Grade: Score: 56.20%

Languages

English
Hindi
Marathi
Konkani

Certificates

AvSec Basic Refresher

Issued By

IndiGo

Safety Management System

Issued By

IndiGo

Ramp Safety Recurrent

Issued By

IndiGo

Dangerous Goods Regulations

Issued By

IndiGo

Emergency Response Mgmt

Issued By

IndiGo

AvSec Basic Course

Issued By

BCAS

AvSec Induction Course

Issued By

IndiGo

Skills

Operations & Logistics

Aviation Security, Anti-Sabotage Checks, Access Control, Baggage Reconciliation, Security Equipment Operation, Dangerous Goods Handling, Ramp Safety, Emergency Response, Inventory Management, Operational Coordination, Safety Protocols, Logistics Support.

Administrative & Data Management

Documentation Management, Record-Keeping, Data Entry, Administrative Support, Time Management.

Soft Skills

Working Under Pressure, Leadership, Effective Communication, Critical Thinking, Teamwork.